CIOReview India, in its April 24 issue, has published a list of “20 Most Promising SaaS Solution Providers 2018”, which includes Pureblu – provider of a SaaS platform for HVAC&R service. Softwareas- a-Solution (SaaS) applications are estimated to account for about 69% of the overall public cloud market, and are available from the solution providers on payfor- usage basis without the need for any capital investment. They are customised to the needs of the user by the solution provider, leaving the user free to focus on his core competency areas. Pureblu Technologies Pvt. Ltd. was founded and is headed by Ajit Panicker, CEO of Nova Group. In an interview to CIOReview India, he said, “Manufacturers of air-conditioning systems can use Pureblu to manage their service dealer network across India through a single dashboard, thereby ensuring reliable services to the customers.”
Here is what Ajit Panicker has to say about Pureblu: Enterprises are placing their wagers on technology advancements to uncover best possible ways for the optimum utilization and eff ective management of resources, and improved operational capability. Interestingly, HV AC&R (Heating, Ventilation, Air-Conditioning and Refrigeration) industry abounds with a colossal number of MSMEs (Micro, Small and Medium Enterprises) today; however, they remain incompetent in terms of IT solutions. Most often, they are confronted with grave challenges like ineffi cient management of technician sources, dearth of real-time data and increased cost etc. This is where Mumbai headquartered Pureblu Technologies Pvt. Ltd. off ers a SaaS platform named Pureblu. “We are the only company in India that off ers SaaS solutions to bolster HVAC&R industry. Pureblu helps manage human resources and customer data in real-time, and empowers MSMEs to grow and manage their business effi ciently at a very low cost,” says Ajit Panicker, Founder and CEO of Pureblu Technologies Pvt Ltd. Essentially, Pureblu platform comprises of features that aid the air-conditioning industry to manage technicians, AMC (Annual Maintenance Contract), customer complaints, retrofi t/repair quotes and more. Above all, its dashboard allows uncomplicated data fl ow and helps strengthen HVAC&R business. “Pureblu’s user interface is designed in such a way that users can understand and operate more easily, thereby minimal training is required. Also, we have an effi cient back-offi ce team that can help users fulfi ll their requirements remotely,” adds Ajit.
Pureblu’s central goal is to help manage technician resources as well as handle customer complaints and AMC. Most importantly, the system supports the user to map job allocation and availability of technicians. Through its technician app, all customer complaints are being sent to technicians based on their competences. For AMC, Pureblu helps users manage not only their customer records, but also history of machines. “Our system provides effective data to users that can help them understand when their existing customers require a replacement for their current air conditioners,” says Ajit. In addition, Pureblu plans to launch certified services soon to support B2B irconditioning AMC business.
Pureblu Technologies also renders a service named Pureblu Prime to bolster businesses that are spread across multiple locations in India. Pureblu Prime enables them to seamlessly manage their air-conditioning facilities as well as multiple service providers. “Primarily, Pureblu Prime service has been launched to reinforce large chains with multiple locations in India and our service helps them attain and optimize vendors who use Pureblu system for air-conditioning services. Its central dashboard renders them real-time status of their airconditioning services across various locations in India,” adds Ajit. OEM/Brands (large manufacturers of air-conditioning systems) can use Pureblu to manage their service dealer network across India through a single dashboard, thereby ensuring reliable services to the customers. Moving ahead, Pureblu Technologies envisages starting its Certified Services soon with an aim to reinforce not only B2B customers but also large organizations to deal with only one company for managing their air-conditioning services across India. “We are also planning to launch a marketplace for airconditioning spares to facilitate efficient air-conditioning services for our SaaS users,” concludes Ajit.
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